tawlat

Switching · From Foodics

Move from Foodics to tawlat, without losing a beat.

Foodics is a solid POS for many restaurants in MENA. If you've outgrown your plan, hit a feature ceiling, or just want a simpler bill, tawlat is built to absorb everything you have today (menu, modifiers, customers, suppliers, tax settings) and add the dedicated addons Foodics either tucks into higher tiers or doesn't ship at all.

  • Live within 2 to 7 days
  • Free hands-on migration
  • Monthly or yearly billing
FoodicsFoodics
tawlattawlat
A quiet, one-shift switch, hands-on, included.

Why teams move from Foodics to tawlat

Six reasons we hear most often during switching calls. None of them assume Foodics is bad. They're about fit, depth, and bill simplicity for a JO and GCC operator.

  • More dedicated addons, fewer tiers

    Hostess Suite, House Accounts, Call Bridge, Push to Sell, Comeback Vouchers, Delivery Operations, Email Reports, Backups, all built as discrete addons. Turn on what you need, leave the rest off. No surprise unlocks behind a higher subscription tier.

  • Modern, mobile-first UI

    Every workstation is designed for thumb-speed, with the layouts a working shift actually uses. Less hunt-and-peck, less training time, less staff frustration on a busy Friday.

  • Recipe + FEFO inventory in the standard addon

    Recipe-level cost rollup, FEFO picking, expiry alerts, supplier POs, all part of the Inventory Management addon. In Foodics the deeper inventory typically sits in a higher tier; here it's just a flip-on.

  • Hands-on migration, included

    Our team imports your menu, modifiers, customer book, order history, suppliers, and tax setup from Foodics. No per-step migration fee, no "upload your own data" form, no extended downtime.

  • Monthly or yearly, your call

    Pay monthly and cancel anytime, or commit yearly and save. You choose what suits your cash flow, no mandatory annual contract at the door.

  • Local team, direct contact

    Talk to the people who actually build the system, not a global support queue. Support is reachable by phone and WhatsApp in your timezone, in your language.

Foodics vs. tawlat, side by side

Nine rows that matter on a switching decision. We hedge where Foodics plans vary between customers, so every row is something you can verify with your current account manager.

  • Pricing model
    Foodics

    Tiered subscription, charged per branch

    tawlat

    Addon-based, pay only for what you turn on

  • Billing flexibility
    Foodics

    Plan-based, annual options common

    tawlat

    Monthly cancellable, or yearly with savings

  • Dedicated addons
    Foodics

    Core stack: POS, KDS, online ordering, basic reports

    tawlat

    Core stack plus 15+ dedicated addons (Hostess Suite, House Accounts, Call Bridge, Push to Sell, Comeback Vouchers, Delivery Ops, Email Reports, and more)

  • User interface
    Foodics

    Functional, traditional POS feel

    tawlat

    Modern and mobile-first, designed for speed and clarity on every workstation

  • Recipe + FEFO inventory
    Foodics

    Available in higher tiers

    tawlat

    Standard addon, available to every customer

  • Migration
    Foodics

    Mostly self-serve onboarding

    tawlat

    Free hands-on migration, 2 to 7 days

  • Support
    Foodics

    Regional support team

    tawlat

    Local team, direct contact (phone + WhatsApp)

  • Bilingual EN / AR
    Foodics

    Supported

    tawlat

    Per-user toggle, proper RTL throughout the UI

  • Built for
    Foodics

    MENA + global

    tawlat

    JO + GCC, with local invoicing rules built in

What comes across from Foodics

tawlat is built to be the new home for the data you already have in Foodics, not a fresh start. This is what we import in a typical Foodics migration.

  • Menu, modifiers, categories

    Items, categories, modifiers, sale prices, and combo structures, imported with the same hierarchy your team already knows.

  • Recipes & ingredients

    Where you've defined recipes in Foodics, they import into tawlat's recipe map with the same ingredient links and per-portion quantities.

  • Customer book

    Phone numbers, names, addresses, last-visit context, and wallet balances, indexed for instant lookup at the till, on the phone, and in the kitchen.

  • Supplier book & open POs

    Suppliers, contact details, ingredient links, open purchase orders, and payment terms move over together.

  • Tax & accounting settings

    VAT rate, service charge, payment-method mix, and report templates configured to match your accountant's existing process.

  • Staff, roles, permissions

    Your Foodics roles map to tawlat's permission groups. Manager-only actions stay manager-only on day one.

How the move from Foodics works

Three phases, roughly one week, and one quiet shift for the cutover. Foodics keeps running the whole time.

  1. 01

    Export from Foodics

    Day one. Your team pulls a standard data export from Foodics admin. We map every field to tawlat's schema, flag anything that doesn't translate cleanly (custom modifiers, internal codes, plan-specific features), and confirm the timeline with you.

  2. 02

    Parallel import

    Days two to three. Menu, customers, history, and supplier data load into tawlat in the background while Foodics keeps running every shift. Your team trains on real data, on the workstations they'll actually use.

  3. 03

    Cutover in one shift

    Pick the quietest service of the week. Before cutover, you take a final Foodics export as a safety net. The team switches to tawlat, Foodics retires, and you're live, end to end.

Frequently asked about leaving Foodics

If something's not here, the easiest path is a 5-minute call. We've moved restaurants off Foodics on most plans.

  • Will I lose any data when leaving Foodics?

    No. Foodics keeps running the whole time, and tawlat imports menu, modifiers, customers, order history, supplier book, and tax settings in parallel. Anything that doesn't map cleanly is flagged in the day-one audit, not on cutover day. Before cutover, you take a final Foodics export to keep on hand as a safety net.
  • What features does tawlat have that Foodics doesn't?

    The biggest gaps are dedicated addons: Hostess Suite (reservations, walk-ins, and waitlist on one stand), House Accounts (credit wallets with cheque cycle and statements), Call Bridge (caller-ID for regulars on incoming phone calls), Push to Sell (FEFO-tied upsell suggestions), Comeback Vouchers (QR-on-receipt return loop), and Delivery Operations (zone-based dispatch and driver portal). In Foodics these are either bundled into higher tiers or not available.
  • How long does the migration take?

    Most Foodics migrations are live within 2 to 7 days of the first call. The cutover itself happens during one quiet service. The longest part is matching your menu structure (items, modifiers, recipes) to tawlat's model, done in a single workshop with your chef and accountant.
  • Can I run tawlat alongside Foodics during the move?

    Yes, that's the default. Parallel running is the whole point of the import phase. You only cut over when your team has trained on real data and you're confident. Foodics stays in your hands until you decide to retire it.
  • Do I sign a long-term contract?

    No. tawlat bills monthly with cancel-anytime, or yearly with a discount. No mandatory multi-year plan, no early-termination fee.
  • What about my Foodics integrations, payment terminals, delivery apps?

    Most major payment processors and delivery platforms used in JO and the GCC are supported. The day-one audit covers integrations explicitly, anything custom that matters to your operation is mapped before cutover, so you don't get caught out.
  • Is tawlat cheaper than Foodics?

    Often, but it depends on which addons you turn on. The addon-based model means small operators with simple needs typically pay less than their equivalent Foodics tier, while restaurants using a lot of addons end up roughly comparable. We're happy to do a quick cost compare on the switching call.

Book a switching call from Foodics.

Show us your Foodics setup in a 15-minute call, and we'll walk through exactly what carries over, what's better on tawlat, what the timeline looks like, and what your monthly bill will be after the move.