Why tawlat
A restaurant operating system, sized for the place you actually run.
tawlat is built around the way independent restaurants in MENA work the floor. A modern UI, every channel into one live queue, addons you turn on as you need them, and a local team that picks up the phone.
Six reasons owners pick tawlat.
Not a feature list. The six decisions that change the day-to-day, and that the big enterprise systems don't make for restaurants of this size.
Restaurant-native, not retail-with-a-menu.
Built from the floor up for cafés, dining rooms, and cloud kitchens. Modifiers, half-and-half pizzas, BOGO, prep stations, kitchen routing — already in the core, not a workaround.
15+ addons, on when you need them.
Hostess, online ordering, delivery ops, comeback vouchers, email reports, house accounts, inventory, backups, more. Pay for what you turn on. Leave the rest off until you do.
Real-time by default, not polling.
Terminals, kitchen, cashier, and admin all run on a live event stream. New ticket, paid bill, ready order, low-stock alert — everyone sees it the moment it happens.
Free, hands-on migration.
Move from Foodics, Odoo, Oracle Micros, a local ERP, or paper. We bring your menu, your modifiers, your tax setup, and your team across in 2 to 7 days, with you on a call, not a ticket.
Local team, your timezone.
Phone and WhatsApp during business hours, in Arabic and English. The people who answer are the people who build the system. No ticket queue, no offshore tier-one.
JO and GCC invoicing in the core.
Inclusive and exclusive VAT, service charge on the discounted subtotal, customer-facing receipts that read right in Arabic and English. Built for the rules you actually file under.
What lands on you in week one.
A short, honest list of what's actually in your hand by the end of the first week. No marketing softening.
Day one
Your menu, modifiers, and tax rules live. A short walkthrough on a terminal in your shop.
Day three
Floor plan, hostess, and kitchen routing tuned to your prep stations. A real shift behind it.
Day five to seven
Online ordering link, delivery ops, comeback vouchers, and email reports turned on as you need them. We stay on the call.
Week two and after
Weekly product updates. The number you called on day one is the number you call in month twelve.
Built for the restaurant you actually run.
Four pages, written for the specific way your room or kitchen works. Pick the one closest to your shift.
Cafés.
Counter flow, modifiers, takeaway, and a clean cashier card. The card matches the slip, every time.
See café fitDining rooms.
Table layout, tabs, waiter bell, and an admin view that doesn't take a manager off the floor.
See dining fitCloud kitchens.
Online channels into a single live queue, with kitchen routing tuned to prep stations and ready alerts.
See cloud kitchen fitAll your workstations.
Terminal, kitchen display, cashier, hostess. One product, every screen your team uses, on the same live system.
See workstations
Switching from another system
On Foodics, Odoo, Micros, or still on paper?
The hardest part isn't the new system, it's the export. We do the migration with you, on a call, in 2 to 7 days. Take a final export from your old vendor on cutover day and keep it.
Want to see it on your menu?
Tell us about your restaurant. We'll bring your real menu live in the demo and answer the questions only you can ask.